AI Operating Partner · Home ServicesHome Services
Your business. Built to run on AI.More jobs booked. More cash in.
Struq builds and runs AI across your calls, job history and technician availability, so the right work gets booked and moves through to payment.
Built for your operation. Managed and improved by Struq.
One valuable workflow first. Prove the value. Build from there.
What Changes
The right jobs. Better use of your team.The right jobs.Better use of your team.
Book work you can deliver
Match customer needs with service area, technician skills and availability before offering the next appointment.
Put capacity where it counts
Prioritize suitable work around customer commitments, available time and the economics of the job.
Get jobs ready to complete
Surface missing information, parts and approvals before they become a wasted visit or another reschedule.
Move completed work toward cash
Check billing readiness, surface disputes and route the next step with the job history attached.
The Work Between Your Systems
A full schedule can still leave money behind.
The wrong job in the wrong slot. A return visit waiting on parts. Completed work held up by a billing question.
The opportunity is in how customer needs, field capacity and office decisions come together.
Struq connects that context to the next useful action.
Open work · illustrative example
SampleBooking needs the right technician
Customer request is clear. Required skills still need checking.
Estimate needs a decision
Customer raised a scope question before approving the work.
Return visit needs parts
Customer is ready. Required parts are not yet confirmed.
Capacity opened tomorrow
Match suitable nearby work with the available time.
Invoice needs a correction
Customer queried the scope. Route it with the job record.
Use the context. Resolve the blocker. Move the work.
Value in Existing Demand
What could missed inquiries be worth?
Start with genuine service inquiries your current process leaves unbooked. Estimate the additional bookings you could serve before assuming you need more leads.
$202,800
Equivalent monthly booking value: $16,900
Illustrative booking value, not revenue or profit. Exclude spam, duplicates, unsuitable work and inquiries your team already recovers. Assumes available capacity and the same weekly volume throughout the year.
The Same Day, Running on AI
The next job fits the day ahead.The next job fits the day ahead.
A new inquiry meets the actual schedule. A parts delay changes the next step. A billing question reaches the right person. Within the agreed scope, Struq runs the work using your business context and rules.
Your team handles the decisions that need their judgment.
Illustrative day · examples of possible scope
Sample6:52 AM
An inquiry gets a suitable option
Service area, job needs and availability checked before offering a visit.
8:18 AM
An estimate gets the right next step
Customer concerns and job history shape the conversation prepared for your team.
Why this work moved first
Customer commitment · Suitable capacity · Work ready to proceed
10:45 AM
A return visit becomes ready to book
Parts and technician availability confirmed. Appointment recorded after the customer agrees.
1:20 PM
Your team decides
A pricing decision reaches your team
Request falls outside approved rules. Relevant history and options arrive together.
3:10 PM
An opening gets matched to suitable work
Nearby demand checked against job duration, required skills and customer preferences.
4:55 PM
A billing issue moves toward resolution
Job details and the customer’s question reach the person authorized to resolve it.
Actions follow agreed rules. Exceptions go to your team.
What We Build Around
Built around your company.Not a template.Built around your company. Not a template.
Your service area, pricebook, customer history and technician skills shape how work should move. We assess your systems, agree the operating rules and build around the context that matters to the first outcome.
Use what already works. Build what is missing.
Your context and rules
- Pricebook and job economics
- Customer and job history
- Service area and travel time
- Technician skills and availability
- Approvals and escalation rules
- Service plans and warranties
- Seasonal demand patterns
- Existing software and AI
Your operation
Built and operated by Struq.
Start with the systems you already use
We confirm available capabilities and access before agreeing the build.
Where It Can Go
Start where the businessneeds it most.Start where the business needs it most.
01
Inquiries and booking
Connect customer needs with suitable availability.
- Check service area, job needs and availability
- Book within the rules you agree
- Route requests that need a person
02
Estimates and decisions
Move suitable estimates toward a clear decision.
- Use customer concerns and job fit
- Time the next step to the decision
- Prepare the conversation for your team
03
Scheduling and dispatch
Match openings with suitable work.
- Check duration, skills and preferences
- Surface conflicts before they cost time
- Keep the customer and technician informed
04
Job readiness and completion
Check what the visit needs before it happens.
- Confirm required information and parts
- Check approvals before the visit
- Move completed work into billing
05
Billing and collections
Surface what is blocking payment.
- Identify billing blockers early
- Send approved communications
- Route disputes with the job history
06
Service plans and repeat work
Identify relevant renewals and service opportunities.
- Use customer history and preferences
- Check available capacity first
- Prepare the offer your team approves
More value from the business you already built.
We choose the first operation around your biggest practical opportunity. Agree the measure, establish what happens today and prove useful improvement before expanding.
Built Around Your Existing Systems
Keep your software.Change how the work moves.
Your field service platform may already answer calls, book jobs and automate work. We assess those capabilities first, configure what fits and build what is missing around the outcome you want.
Struq owns the agreed setup, operation and ongoing improvement.
Customer and job records
Your software: Keep your core records
Struq: Use relevant context for the agreed work
Booking and dispatch
Your software: Use available scheduling capabilities
Struq: Configure the rules around your operation
Native AI and automation
Your software: May already handle useful actions
Struq: Assess, use and monitor what fits
Work across systems
Your software: Capabilities and access vary
Struq: Connect the missing steps where justified
Exceptions and decisions
Your software: Support rules and escalation
Struq: Define ownership and route the context
Ongoing performance
Your software: Provide activity and results data
Struq: Review business impact and improve the work
From AI Capability to Business Improvement
Better tools need someoneto own the result.Better tools need someoneto own the result.
You do not need to decide how far to take AI before finding a useful starting point. Struq helps choose the operation, put the right capabilities to work and keep improving it.
Step 1
Find the business value
choose the operation worth improving
- Identify the operating constraint
- Check demand and usable capacity
- Establish the current baseline
- Agree a result worth pursuing
Start with the business case.
Step 2
Put the right capabilities to work
use what fits, build what is missing
- Assess existing software and AI
- Configure what already fits
- Build the missing capability
- Test against real operating cases
Choose the practical solution.
Step 3
Own the ongoing operation
run it, report it, improve it
- Monitor the agreed workflow
- Route exceptions with context
- Keep operating rules current
- Report measurable progress
- Improve against the agreed outcome
Struq stays responsible for the work we run.
The Monday Report
Your week starts with what moved.
See what progressed, what needs your team and what we are improving next. We track the agreed business measure alongside the work behind it, so activity does not get mistaken for impact.
Illustrative report · not a client result
SampleEstimate value under review
5 · $31,400
Eligible inquiries booked
22
Scheduling changes confirmed
11
Renewals prepared
9
Billing issues resolved
3
Example activity only. Estimate value is not won work. Measure additional completed work and business impact against the agreed baseline.
Decisions for your team
- Pricing request outside approved rules.
- Customer concern requiring a personal call.
- Warranty question requiring technical judgment.
- Capacity conflict with options for dispatch.
What we improve next
Some visits needed rescheduling because job requirements were incomplete. Tighten intake checks and compare the reschedule rate before and after the change.
Trust and Control
AI does more. You keep control.
Routine actions follow the rules you approve. Pricing exceptions, technical judgment and sensitive customer decisions go to your team. We agree what the system can do, when it stops and who takes over.
Approved actions
Booking and customer communication stay within the scope and rules you approve.
Clear boundaries
Technical diagnosis, safety concerns and exceptions go to the appropriate person.
Context with the exception
Your team gets the relevant history and reason a decision is needed.
Visibility into the work
Review actions, exceptions and progress through the agreed reporting process.
How your data is handled
Defined data access
Agree which records the workflow needs and who can access them.
Reviewed handling
Confirm the services used and their data handling settings before launch.
Approved operating rules
Agree permissions, escalation and review points before customer facing actions begin.
How It Starts
One valuable workflow first. Build from there.
Choose an outcome worth improving. Confirm the scope, access and operating rules, then put the first workflow into use and measure what changes.
STEP 1
Find
Review the constraint, baseline and existing capabilities. Agree the first outcome.
STEP 2
Build
Configure, connect and test the agreed workflow with your team.
STEP 3
Run
Launch within approved rules. Monitor the work and route exceptions.
STEP 4
Improve
Review results, refine the operation and expand when the evidence supports it.
One part of the business runs differently first. The rest follows the proof.
What we agree before launch
About 30 days
Target for the first workflow once scope, access and readiness are confirmed.
One clear outcome
A business measure and baseline agreed before the build begins.
Ongoing operation
Struq monitors, reports and improves the work within the agreed scope.
Common Questions
What owners ask before starting.
You may already have the right capabilities. We assess those first. Struq is useful when you need someone to choose the valuable application, implement it around your operation and own ongoing performance. If your current setup solves the problem, we will say so.
Those can be part of the solution. The starting point is the business constraint: suitable bookings, usable capacity, job readiness or billing. We choose and run the capabilities needed for that outcome, including native tools where they fit.
We start with the systems you already use. Available capabilities, access and data quality determine what is practical. We confirm the approach before agreeing the build, including any changes your team would need to make.
We choose that after reviewing your operation. It could be booking suitable work, coordinating job readiness or resolving billing blockers. We start with one valuable, feasible workflow and agree what it should improve before building.
The goal is a better performing operation. Routine work can move within approved rules while your people handle customers, exceptions and decisions. We define the team’s role and practical changes before launch.
The workflow routes it to the appropriate person with the relevant context. You set the boundaries for pricing, technical questions, warranties and customer commitments. Routine actions can proceed only within the rules you approve.
Before launch, we agree the records needed, access permissions and services involved. We review data handling and operating controls for the actual solution, including which actions require approval. You can review that approach before proceeding.
We target about 30 days for the first scoped workflow once access and readiness are confirmed. We agree timing, the business measure and launch requirements before the build. Larger or more complex work may need a different plan.
Struq monitors and maintains the agreed workflow, reports progress and makes improvements. Your team provides the decisions, access and feedback we agree upfront. We define responsibilities clearly so ongoing operation has an owner.
No. Bring the part of the business you want to improve. We will examine the current process, existing capabilities and likely value, then recommend a practical starting point. You do not need to arrive with a technical specification.
See how differently your company could run.
Review where jobs, capacity or cash are getting held up. Leave with a clearer view of the first operation worth improving and what it would take to begin.
30 minutes. Your business priorities. A practical starting point.