Struq builds and runs an AI system around your current agency software and team. It handles calls, questions, and follow-up around the clock, so more of the submissions and open quotes you already have keep moving toward a clear client decision.
30 minutes. No prep. One clear recommendation.
Where Quotes Stall
Your agency may already be generating enough commercial opportunities. Quotes stall when carrier responses sit too long, required information remains missing, client follow-up stops, or licensed questions wait without the right handoff.
A commercial submission enters the process, but ownership becomes unclear while producers and account staff manage competing priorities.
Terms, questions, or requests return from the carrier, but the client-facing next step does not happen quickly enough.
Loss runs, declarations, applications, and carrier clarifications remain incomplete or unrequested.
The quote is ready for discussion, but the next conversation depends on someone remembering to restart it.
Why Struq
Struq keeps commercial submissions and open quotes visible, prioritized, and moving, even when producers and account staff are busy.
Every quote in one view
Submission activity, carrier responses, client replies, missing information, and account history stay connected.
The right quotes move first
Quote value, timing, client activity, carrier status, missing information, relationship rules, and agency priorities help determine what needs attention now.
The next approved step runs
Routine response, information requests, and client follow-up continue within agency-approved authority rules.
Missing information stays visible
The system tracks what is required, what has been requested, what has arrived, and what still blocks the quote.
Full context at handoff
Producers receive the account history, current status, blocker, and clear decision request when licensed judgment is needed.
Weekly movement stays visible
See which quotes moved, what remains blocked, what needs a producer, and what Struq improves next.
Your Software Stays in Place
Struq connects to your agency management, quoting, and client communication systems and runs the follow-up around them. Nothing gets replaced, and your team never has to learn a new platform.
The Work Itself
Written in your agency’s voice, sent inside your approval rules, timed while the opportunity is still open. Coverage questions are never answered by the system; they go to a licensed agent with the full context.
Client · Email · Mon 9:04 AM
Struq · Approved reply · Your agency’s inbox · Mon 9:11 AM
Client · Mon 9:26 AM
Review call booked · Thursday 10:30 AM
Quote history and carrier context prepared for your account manager. A coverage question here would have routed to a licensed agent instead.
Answers incoming calls
Answers when producers and staff are with clients.
Makes outbound calls
Approved follow-up calls inside your rules, recorded.
Sends and answers texts
From your agency's number, in your agency's voice.
Sends and answers emails
Approved follow-up from your agency's address.
Responds to web forms
Every new inquiry gets a fast, approved reply.
Books client calls
Offers times and confirms on the calendar.
Hands off to producers
Licensed decisions routed with the account history.
Logs every action
Everything recorded and reported every Monday.
The same follow-through on the best day and the worst day. Nothing depends on someone remembering.
See the Opportunity
Estimate the opportunity tied to commercial submissions and open quotes that currently stall before reaching a client decision.
Based on the numbers you enter, with a deliberately conservative assumption that 15% of stalled submissions and open quotes move forward through faster response and follow-up.
$58,320
Estimated opportunity worth inspecting
illustrative annual agency-revenue opportunity associated with stalled quotes that move forward
This estimate is directional. Not every submission or open quote will advance, receive a client decision, bind, remain in force, or generate the assumed agency revenue. Results should not be assumed to be attributable to Struq alone.
See which quote opportunity is worth inspecting first.
How Struq Runs It
Your weekly operating record shows quote movement first, followed by the client replies, missing information, producer handoffs, and improvements behind it.
Week ending June 30
Sample · Illustrative Data12
Quotes advanced
toward a client decision
9
Client conversations reopened
after going quiet
8
Missing items resolved
loss runs, declarations, applications, or clarifications
7
Producer handoffs
with account context prepared
| Account or quote | What Struq understood | What Struq ran | What changed | What happens next |
|---|---|---|---|---|
| Commercial quote returned from the carrier | Higher-value account, terms received No client reply after four days. | Prepared the approved follow-up with the relevant quote context | Client conversation reopened | Producer reviews coverage and discusses the quote with the client |
| New commercial submission awaiting carrier clarification | Carrier question remained open Assigned contact had not responded. | Prepared the missing-information request and routed it through the approved process | Required clarification requested | Struq tracks the item until received or escalated |
| Commercial quote missing loss runs | File could not advance without current loss-run documentation | Prepared the approved loss-run request and recorded the outstanding requirement | Document request sent | Continue tracking until the documents arrive or the team intervenes |
| Coverage question on a sensitive account | Required licensed judgment and relationship context | Prepared the relevant account and quote context and routed the decision | Producer handoff created | Authorized producer handles the coverage decision |
What changed
Client conversation reopened
Producer reviews coverage with the client.
Commercial quote returned from the carrier
Understood
Higher-value account, terms received, no reply in four days
Struq ran
Prepared the approved follow-up with the relevant quote context
Next step
Producer reviews coverage and discusses the quote with the client
What changed
Required clarification requested
Routed through the approved process.
New commercial submission awaiting carrier clarification
Understood
Carrier question open, assigned contact had not responded
Struq ran
Prepared the missing-information request
Next step
Struq tracks the item until received or escalated
What changed
Document request sent
Outstanding requirement recorded.
Commercial quote missing loss runs
Understood
File could not advance without current loss runs
Struq ran
Prepared the approved loss-run request
Next step
Continue tracking until the documents arrive or the team intervenes
What changed
Producer handoff created
Authorized producer handles the coverage decision.
Coverage question on a sensitive account
Understood
Required licensed judgment and relationship context
Struq ran
Prepared the relevant account and quote context and routed the decision
Next step
Authorized producer handles the coverage decision
What needs your team
Coverage, pricing, binding, relationship-sensitive, or other licensed decisions.
What Struq learned
Quote conversations reopen more often when the client receives a clear next step with the relevant quote context.
What Struq improves next
Introduce the approved next step earlier for similar commercial quotes.
What needs your team
Coverage, pricing, binding, relationship-sensitive, or other licensed decisions.
What Struq learned
Quote conversations reopen more often when the client receives a clear next step with the relevant quote context.
What Struq improves next
Introduce the approved next step earlier for similar commercial quotes.
Illustrative agency and data. This shows the format and level of detail in the weekly operating record.
How Struq Moves It
Struq treats each quote differently based on carrier status, client activity, missing information, account value, timing, agency rules, and when licensed judgment is required.
The carrier returned terms, but the client had not received a clear next step.
What Struq changes
Struq recognizes the quote was active, the carrier response was recent, and client follow-up was overdue, and prepares the agency-approved client follow-up with the relevant quote context.
Business result
The quote reaches an approved client follow-up, producer handoff, or clear next step.
Coverage interpretation, pricing, recommendations, or binding decisions go to the authorized producer.
The client received the quote but had not replied.
What Struq changes
Struq recognizes there was no recorded decline and the quote remained current, and runs the approved follow-up based on timing, account value, previous activity, and relationship rules.
Business result
The conversation reopens, the quote is declined, or a clear next action is recorded.
Sensitive relationships, negotiation, coverage, or pricing questions go to the assigned producer.
A commercial submission could not advance without updated loss runs.
What Struq changes
Struq recognizes the document requirement was unresolved and remained the primary blocker, and prepares the approved request while tracking the outstanding document.
Business result
The required information is requested, received, escalated, or given a clear status.
Exceptions, relationship-sensitive requests, or coverage interpretation go to the appropriate producer.
A client asked a coverage question that the system was not authorized to answer.
What Struq changes
Struq recognizes the request required professional judgment and could not continue as routine follow-up, so it stops the routine path, prepares the relevant account and quote context, and routes the decision.
Business result
The producer receives an actionable handoff without reconstructing the account history.
The authorized producer determines the appropriate response.
EXPAND AFTER PROOF
Once the first quote system is working, Struq can extend the same managed operation into renewal, service, and agency-visibility workflows.
Submission and quote follow-up
Keep commercial submissions and open quotes moving toward a client decision.
Begin with one commercial line, quote type, producer team, submission source, or book when that creates faster proof.
Renewal readiness
Surface upcoming renewals earlier and prepare the approved work before the renewal window becomes urgent.
Prepare renewals before they become urgent.
Service-request coordination
Keep routine account-service work visible, assigned, and moving.
Licensed or coverage-related service decisions route to authorized staff.
Leadership visibility
Give agency leadership a clearer view of what is moving, blocked, at risk, or waiting for judgment.
A clearer operating view for the principal.
Trust and Control
The system operates only within your agency's approved language and authority rules. Coverage, pricing, binding, legal, relationship-sensitive, licensed, or ambiguous decisions go to an authorized person with the relevant account and quote context.
Built Around Your Agency
Struq works around your current agency software, team, authority rules, and client relationships. Start with one measurable quote problem and expand only after the first system proves value.
Your software stays
Struq works with the agency-management, email, document, and communication systems already in place where practical.
Your voice stays yours
Client and carrier communication follows your approved language, tone, and standards.
Your agency stays in control
Producers and authorized staff retain coverage, pricing, binding, relationship, compliance, and licensed decisions.
One system first
Start with one commercial quote path rather than an agency-wide operational overhaul.
Managed after launch
Struq monitors the system, reports what moved, and improves priorities, timing, messaging, and handoffs after launch.
Expand after proof
Add renewal, service-request, and leadership-visibility workflows only after the first result is working.
One System First
Struq handles the build, launch, and ongoing operation.
Start with one measurable commercial-quote outcome, prove the value, then expand.
Choose the starting point
Confirm the commercial line, quote type, producer team, success measure, and authority boundaries for the first system.
Connect what matters
Bring together the agency software, quote activity, carrier communication, rules, and people needed to move the work.
Build around your agency
Configure the system around your language, priorities, handoffs, protected accounts, and licensed boundaries.
Launch and improve
Begin operation, measure what moves, and start ongoing improvement.
Get the first system scope, success measure, and investment.
Common Questions
Struq is designed to operate inside agency-approved language, authority, and review rules. It does not recommend coverage, interpret policy language, bind policies, make pricing decisions, or perform other licensed judgment. Your agency determines which routine actions may run and which require authorized review. The final configuration must follow your agency's legal, compliance, carrier, and errors-and-omissions requirements.
The routine path stops and the item goes to an authorized producer or staff member with the relevant account, quote, carrier, document, and client context. The authorized person determines the appropriate next action.
No. Coverage recommendations, policy interpretation, pricing, negotiation, binding, legal interpretation, final client recommendations, and other licensed decisions remain with authorized agency staff. Struq prepares context, runs permitted routine actions, and routes decisions that require judgment.
No. Struq is designed to work around the agency software, producers, account staff, assistants, and processes already in place where integration is practical. The exact connections, permissions, and first scope are confirmed during scoping.
The operating record focuses on open work, blockers, handoffs, outcomes, and system improvement rather than individual surveillance. Your agency defines which teams, accounts, activities, and measures are included.
Yes. The system can review open activity, identify missing information, prepare approved next steps, and run actions that fall inside the agency's configured authority rules. Anything requiring licensed, legal, compliance, coverage, pricing, binding, or relationship-sensitive judgment goes to an authorized person.
The first focused system is designed to launch within 30 days when access, rules, and feedback are available. It can begin with one commercial line, quote category, producer team, submission source, or book of business to reduce complexity and create faster proof.
The first system prioritizes quotes advanced, client conversations reopened, missing items resolved, producer handoffs, and clear quote outcomes. Struq then improves priorities, timing, messaging, information requests, follow-up steps, and routing rules from real results.
Yes. The first system focuses on keeping commercial submissions and open quotes moving toward clear decisions. After that result is working, Struq can expand into approved renewal preparation, missing-information follow-up, service-request coordination, response tracking, and leadership visibility.
Get a clear recommendation on the best place to start, what Struq would run, and how the first system would fit around your current agency software and team.
30 minutes. No prep. Measurable improvement in 60 days, or we keep working at no additional cost.