Managed AI Systems · Commercial Insurance AgenciesCommercial Insurance Agencies
Your agency. With AI built in.Bigger book. Same service team.
Keep more renewals. Prepare every client meeting. Chase fewer documents. We build, run and improve AI systems around how your agency works.
30 minutes. One clear recommendation for your agency.
What Changes
Grow your book without stretching your team.
Keep more of the book at renewal.Keep more of thebook at renewal.
Account changes reach the right person early, while there is time to act.
Meet the client, not the file.Producers meet theclient, not the file.
Account history, recent changes and open questions come together before the client conversation.
More accounts, same team.Serve more accountswith the same team.
Missing documents are requested and tracked, so your team stops chasing them.
Your team keeps the decisions.Your team keeps theinsurance decisions.
Coverage, markets and binding stay with your licensed people.
The Work Between Your Systems
The renewal is due before the account is ready.The renewal is due before the account is ready.
The file in the AMS, updates in an inbox, a client email nobody has answered yet. The account is all there, and while it waits for an experienced person, the review runs late and another agency gets the first conversation.
Struq connects the account and keeps it moving.
Open workOpen work · 9:00 AM · 27 accounts waiting
SampleRenewal due, the file scatteredA renewal enters its window, the file in three places
A schedule update lost in an inboxAn updated vehicle schedule, buried in an inbox
Loss runs requested, no replyLoss runs requested, no reply in nine days
Payroll disagrees with the AMSPayroll on the application disagrees with the AMS
Client mentions a new locationA client mentioned a new location on a call
27 like these by 9 AM. Struq makes sure they move.You know these five. So does your service team. Struq makes sure they move.
The Same Day, Running on AI
Know what each renewal needs next.
The system connects policy information, client updates and renewal dates to prepare the account. Missing items stay visible, outstanding requests move forward, and issues reach the right person with the relevant context.
Your producers own the advice. Struq keeps the work around it moving.
The same day · on Struq
Sample7:45 AM
The renewal arrives worked upThe renewal arrives worked up
Why these moved first
- $3,500 commission
- renews in 45 days
- prior year notes
- two items missing
9:10 AM
The schedule is found and loggedThe vehicle schedule is found and logged
11:00 AM
Loss runs chased before reviewThe loss runs get chased before the review
1:30 PM
Payroll conflict flagged, not guessedThe payroll conflict is flagged, not guessed
3:05 PM
Your producer takes it
New location reaches the producerThe new location reaches the producer
4:45 PM
Monday’s report is buildingMonday’s report is already building
Routine work moves inside your rules. Your producers keep every licensed decision.
Client story
An agency kept the accounts it was losing at renewal.
Verified client result
$336KAnnual commission from the extra accounts kept.
- Additional accounts retained.
- 96
Additional accounts retained.
- Renewal preparation hours back each month.
- 300
Renewal preparation hours back each month.
- 2,400 renewals; retention from 90% to 94%
The agency prepared renewals earlier and lifted retention from 90% to 94% in a year. Licensed staff kept every coverage decision.
Verified client result
$336KAnnual commission from the extra accounts kept.
- Additional accounts retained.
- 96
Additional accounts retained.
- Renewal preparation hours back each month.
- 300
Renewal preparation hours back each month.
- 2,400 renewals; retention from 90% to 94%
Value in Your Existing Book
What could better retention protect?How much commission could better retention protect?
Start with your own book: accounts renewing each month, commission per account and the share you lose. Then set how much of that loss is realistically avoidable.
$315,000
Illustrative commission from added retention over 12 months of renewals, not cash collected, profit or a Struq result. Each account counted once, commission not premium. Not every loss is preventable.
Three Ways to Use AI
Every agency will add AI, but leaders will run on it.
Running on AI connects what your agency knows with what needs to happen next. The choice is who builds that capability across your book, keeps account work moving and improves the system as your agency grows.
Option 1
Add AI features
the AMS assistant, the drafting tool
Useful features. Someone still has to run them.
Option 2
Build it in house
a project, a developer, a deadline
Works until the person who built it moves on.
Option 3
Run on it, with Struq
built, run and improved for you
- Start where the business case is strongest
- Connect account history, renewals and client activity
- Keep the agreed workflows running after launch
- Improve as your book and priorities change
- Review outcomes and report on progress weekly
Struq builds, runs and improves the workflows we agree to manage.
What We Build Around
Built for your agency, not a template.
Your book, client relationships, review standards and carrier processes shape how the system works. Struq connects that context across your existing software, so the next step reflects the account and how your agency operates.
Use what already works. Build what is missing.
Your context and rules
- Account and policy details
- Client updates and requests
- Renewal dates and windows
- Your preparation checklist
- Approved requests and tone
- Authority and review rules
- Producer and service roles
- Existing AMS and AI
Your agency operation
Your context and rules. Built and operated by Struq.
Start with the systems you already use
- Applied Epic
- EZLynx
- AMS360
- AgencyZoom
- HawkSoft
- Microsoft 365
We confirm available capabilities and access before agreeing the build.
Trust and Control
AI does more while you keep control.
Everyday account work runs within the limits you set. Coverage questions, recommendations and binding decisions go to authorized agency staff. We agree the boundaries, source checks and escalation process before launch.
Approved actions
Within the rules agreed before launch: information requests, AMS updates and review preparation.
Professional judgment
Coverage advice, interpretation, market selection and binding stay with authorized agency staff.
Context with the escalation
The right person receives the account history, the source documents and the reason a decision is needed.
Visibility into the work
Review actions, escalations and progress through the agreed records and reporting process.
- 01Renewal readinessWork up the account and track missing items ahead of review.
- 02Submission readinessGather what a submission needs and flag gaps early.
- 03Service and certificatesRoutine requests prepared for authorized review, with clear ownership.
- 04Account roundingA verified business change becomes a producer conversation, prepared.
- 05Carrier coordinationOutstanding carrier items tracked to a responsible person.
- 06Reporting and escalationsGive leadership a clearer view of what is ready and what is stuck.
How It Starts
One valuable workflow first, then build from there.
Choose one segment of your commercial book and the work holding it back. Struq builds and runs a focused workflow, measures what changes and expands from the results.
If the agreed outcome hasn’t arrived by day 60, we keep working at no additional cost until it has.
STEP 1
Find
Find where work stalls, establish the baseline and agree the first outcome.
STEP 2
Build
Configure, connect and test the workflow with your agency’s checklist and rules.
STEP 3
Run
Launch within the agreed scope. Monitor work and route escalations to the right people.
STEP 4
Improve
Review results, refine the process and expand when the evidence supports it.
Common Questions
What agency owners ask before starting.
Your AMS may already have useful AI. Struq connects the account history, client updates and renewal activity needed to move work across the agency, then runs and improves the agreed workflows. If your current setup already solves the problem, we will say so.
A reminder is one step. The system connects account records, client updates and renewal timing, tracks what is missing and moves the next action forward. Renewal preparation is one starting point; the scope depends on where your agency needs the most help.
No. Struq handles the agreed administrative work. Coverage advice, recommendations, market selection and binding stay with your authorized agency team.
We assess the information needed for the first workflow. Missing or conflicting information is flagged for review rather than guessed. Major data cleanup is scoped separately if it is necessary.
We agree a starting baseline and measure readiness, handling effort and the outcomes the process can reasonably influence. Messages sent are not the same as accounts retained.
Yes, if getting suitable submissions ready is the stronger bottleneck. We define that as the first operation and agree its scope before building.
Before launch, we agree the records needed, access permissions, services involved and data handling settings. Your agency reviews the proposed approach, including record retention and communication rules. We confirm those details for the actual solution.
Struq runs the agreed workflows, monitors performance and improves them as your book, records and priorities change. The retainer covers maintenance, investigation of system issues, quality review and weekly reporting against the agreed outcome. Your team provides the access, decisions and feedback needed to keep the work aligned with your agency. If the agreed outcome hasn’t arrived by day 60, we keep working at no additional cost until it has.
We review the workflow, systems and workload with your team, then agree the first operation and responsibilities. The initial target is a live workflow in about 30 days, with timing and prerequisites set out in the implementation plan.
No. Tell us where account work gets stuck, what your team keeps chasing or where growth is adding pressure. We will look at how your agency operates and recommend a practical starting point. You do not need a technical plan.
Which accounts take your most experienced people?
Tell us where renewals stall and accounts slip away. We’ll look at how your agency operates and recommend where an AI system would make the biggest difference.
Talk with Struq