Clear authority,visible work anda named owner.Clear authority, visible work and defined responsibility.
Before anything goes live, we agree what information the operation uses, what it may do and when your team decides. Then Struq builds and runs it inside those limits.
Start with one workflow. Agree the boundaries before launch.
Approve the rules once and let routine work move.
When every step waits for someone to check it, work moves at the pace of your busiest person. We agree upfront what runs, what needs an approver and what is excluded.
Example rules
Request missing job details using agreed wording.
Terms outside your range go to the account owner.
Delete customer records outside the agreed workflow.
When records disagree, the right person sees both.
Acting on the wrong record costs more than a short wait for the right one. We define checks for missing or conflicting information and send flagged items to the person who owns them.
Example
A customer’s balance differs between accounting and the CRM.
Struq prepares
Both records, where each one came from and what changed recently.
Finance decides
Which balance is right, before any reminder goes to the customer.
Struq runs the system while your team directs the business.
System issues come to Struq. Business decisions go to your named approver.
You set the boundaries and Struq works inside them.
Actions, approvals and limits are agreed before launch. Any change to that authority, and the way work is paused, needs your approval first.
Actions
What can run, using which information and limits.
Approvals
Which decisions need permission, and from whom.
Escalation
Who receives business exceptions and system issues.
Pause and changes
How work is paused and revised rules are approved.
See what ran and what still needs attention.
An update that failed but reads as done is the costliest error to find late. Each failed integration shows as an open exception with Struq, and urgent issues follow the escalation route agreed with you.
9 actions confirmed
Recorded in the connected systems
3 decisions open
Awaiting a named approver
1 system issue open
With Struq for investigation
Balance differs between accounting and CRM
Both records prepared
Awaiting finance
Next: Finance
Terms outside range on a $46,000 order
Approval requested
Awaiting account owner
Next: Account owner
Job record update
Update failed
Investigating the failed update
Next: Struq
| Item | Recorded action | Current status | Next owner |
|---|---|---|---|
| Balance differs between accounting and CRM | Both records prepared | Awaiting finance | Finance |
| Terms outside range on a $46,000 order | Approval requested | Awaiting account owner | Account owner |
| Job record update | Update failed | Investigating the failed update | Struq |
Illustrative weekly totals and selected items. Actions are not the same as business results.
You approve the access and how data is handled.
Broad access is hard to trace later. Before launch, we document every connected service, permission and data source for your review.
Each system and account the workflow touches, listed for your review.
Example: an invoice follow up reads balances and logs notes. Anything beyond that needs your approval.
Which services process the data, with retention and removal agreed for your setup.
Built on
OpenAI
Anthropic
Any question about your data goes to hello@struq.ai. The legal terms are in our Privacy Policy and Terms of Service.
Questions owners usually ask about control.
No. You approve routine action types and their limits before launch. Those actions can then run within that scope. Decisions identified as requiring review go to a named approver before the dependent action proceeds.
We define checks and review triggers for the agreed workflow. Flagged items go to the relevant person with the available context. AI can still make mistakes, which is why permissions, monitoring and a clear response process matter alongside those checks.
Struq investigates and maintains the agreed system within the service scope. Your team handles business decisions that require its authority or expertise. We agree the contacts, escalation route and support arrangements before launch, so responsibilities are clear.
Yes. We review the requested change, its impact and any new access or approval needs with you. Changes to operating authority require your approval. Revised workflows are checked before they are put into use.
We agree how to pause the workflow and who can request it before launch. That includes how pending work is handled and when the pause takes effect. An action already completed in another system may need a separate correction.
It depends on the workflow. Before launch, we document the proposed accounts, permissions, data sources and processing services for review. Retention and removal arrangements are agreed for that setup. Additional access requires a separate review and approval.
We agree which actions, approvals and outcomes are recorded, and how you can review them. The Monday report summarizes progress and open items. Issues needing action follow the agreed escalation route.
We define the exit process before work starts: stopping the operation, resolving or handing over open items, removing Struq’s access and handling retained data. Handover, retention and deletion follow the agreed terms and the services involved.
See what Struq could run and what stays with your team.
Bring one operation you want to improve, and we’ll look at the opportunity, the decisions involved and what to check first in your business. If the agreed outcome hasn’t arrived by day 60, we keep working at no additional cost until it has.