There is a better way to run your practice.

Yes, and it is usually where Struq earns its keep. With one practice you feel it when something slips because you are there. As you add locations the standard stops living in your head and starts living in whatever each front desk remembers that day. Struq runs the same follow up at every practice, on the busiest day and the quietest, so your team is not the one holding it together. You see what moved at each site, and where they differ.

No, and it should keep doing that. The difference is what happens next. A recall goes out once, on a schedule, to everyone the same way. It cannot continue after a patient replies, so “I need to think about the cost” lands in an inbox and waits. It cannot notice when nothing happened, so the presented case nobody accepted never triggers anything. And it cannot read, so “book me in” and “not right now” look identical to it. Struq works those three moments, in your practice’s voice, and anything clinical waits for the dentist.

No. Struq handles repeatable response and follow up so your team can focus on patients, judgment, treatment conversations, and decisions that require a person.

No. Messaging may be one interface, but Struq reviews the wider inquiry context, prioritizes what matters, runs approved actions, records outcomes, and improves the system through ongoing operation.

Before Struq connects to anything holding patient information, we execute a Business Associate Agreement with your practice. Your systems are then set up on encrypted, HIPAA-eligible cloud infrastructure covered by a signed BAA, on enterprise AI tiers configured so patient data is not retained or used to train public models, with patient texts and email routed through healthcare-tier channels rather than consumer ones. Nothing patient-facing goes live before that is in place, and we will walk your team or your counsel through the setup in detail.

The routine path stops and the question goes to the appropriate dentist, treatment coordinator, or authorized team member with the relevant inquiry and conversation context. Diagnosis, suitability, treatment recommendations, treatment planning, financing decisions, pricing exceptions, insurance determinations, and final case decisions remain with your practice.

Yes. Your practice defines the approved messaging, tone, consultation-booking rules, authority levels, escalation paths, and actions that require human review.

Struq is designed to work around the communication, scheduling, CRM, and practice systems already in place where integration is practical. When the available systems and identifiers allow it, Struq can connect related activity so your team sees one conversation instead of fragmented records.

Yes. Approved acknowledgment, response, and consultation-scheduling steps can run after hours while clinical, treatment-planning, financing, pricing, or sensitive questions remain routed to staff.

The first focused system is designed to launch within 30 days when access, rules, and feedback are available. It can begin with one high-value inquiry source or consultation path to reduce complexity and create faster proof.

The first system prioritizes cosmetic consultations booked, unscheduled cases reopened, missed calls recovered, coordinator handoffs, and inquiries with clear outcomes. Struq then improves priorities, timing, messaging, consultation-booking steps, and handoff rules from real results.

Yes. The first system focuses on helping more existing inquiries reach a consultation and more presented cases reach a schedule. After that result is working, Struq can expand into approved consultation preparation, the historical unscheduled-treatment backlog, cancellations, no-shows, reactivation, and other adjacent workflows.

Then you already know the pattern: the tool answered a moment, the list kept growing, and nobody ran it. Struq is accountable for the outcome: connecting every channel, deciding what moves first, running the approved step in your voice, bringing your team in for clinical and financing judgment, and reporting what changed every week.

Struq does. Your practice approves the language, the rules, and the boundaries, and your team keeps every clinical and financing decision. Nobody on your staff monitors, tunes, or maintains the system.

No. Follow up runs on an approved, gently spaced cadence in your practice's voice, respects quiet hours and opt-outs, and stops the moment a patient declines. A check-in that helps a stuck patient move forward is care, not pressure. Every touch shows up in your weekly record.