Around $56,160 a year in opportunity goes unresolved.
Consultations are missed when calls go unanswered, responses are slow, follow-up stops, or activity remains fragmented.
PATIENT INQUIRIES
Calls · Forms · Texts · Messages
STRUQ AI SYSTEM
Struq builds and runs an AI system around your current software and team. It handles calls, questions, and follow-up around the clock, so more of the patient demand you already have keeps moving toward a booked consultation.
30 minutes. No prep. One clear recommendation.
Where Inquiries Stall
Your clinic may already be generating enough interest. Consultations are missed when calls go unanswered, responses are slow, follow-up stops, activity remains fragmented, or clinical questions wait without a clear handoff.
Prospective patients often continue searching when a call is not answered or recovered quickly.
Calls, forms, and messages lose momentum when patients wait too long for a clear next step.
One response goes out, but nobody consistently tracks whether the patient booked, declined, or still needs help.
A patient remains interested, but the conversation pauses until licensed staff receive the question and relevant context.
Why Struq
Struq keeps open inquiries visible, prioritized, and moving, even when the front office, patient coordinators, and licensed staff are busy.
Every inquiry in one view
Calls, forms, texts, messages, and previous conversations stay connected.
Booking intent stays visible
Treatment interest, timing, previous activity, and readiness help show what matters now.
The right inquiries move first
Recent inquiries with a clear booking path move ahead of routine or lower-priority requests.
The next approved step runs
The system can acknowledge, follow up, offer a booking step, or prepare staff context.
Licensed staff step in when needed
Clinical, treatment, dosing, prescribing, or suitability questions go to the appropriate person.
Weekly movement stays visible
See what moved, what needs the team, and what Struq improves next.
Your Software Stays in Place
Struq connects to your EMR, scheduling, and patient communication systems and runs the follow-up around them. Nothing gets replaced, and your team never has to learn a new platform.
The Work Itself
Written in your clinic’s voice, sent inside your approval rules, timed while interest is still warm. Clinical questions are never answered by the system; they go to licensed staff with the full context.
Patient · Web form · Tue 6:42 PM
Struq · Approved reply · Your clinic’s number · Tue 6:47 PM
Patient · Tue 6:51 PM
Consultation booked · Thursday 2:10 PM
Full history prepared for your coordinator. A clinical question here would have routed to licensed staff instead.
Answers incoming calls
Answers when the front desk is busy or closed.
Makes outbound calls
Approved follow-up calls inside your rules, recorded.
Sends and answers texts
From your clinic's number, in your clinic's voice.
Sends and answers emails
Approved follow-up from your clinic's address.
Responds to web forms
Every new inquiry gets a fast, approved reply.
Books consultations
Offers open times and confirms on your calendar.
Hands off to licensed staff
Clinical questions routed with the full history.
Logs every action
Everything recorded and reported every Monday.
The same follow-through on the best day and the worst day. Nothing depends on someone remembering.
See the Opportunity
Estimate the consultation opportunity tied to peptide and longevity inquiries that do not currently reach the calendar.
Based on the numbers you enter, with a deliberately conservative assumption that 15% of non-booking inquiries are recovered through faster response and follow-up.
$56,160
Estimated opportunity worth inspecting
estimated consultation opportunity worth inspecting each year
This estimate is directional. Not every inquiry will book, attend a consultation, begin treatment, or generate revenue. Results should not be assumed to be attributable to Struq alone.
See which opportunity is worth inspecting first.
How Struq Runs It
Your weekly operating record shows consultation movement first, followed by the actions, handoffs, and improvements behind it.
Week ending June 30
Sample · Illustrative Data16
Consultations booked
11
Missed calls recovered
caught and followed up
8
Clinical handoffs
with full context prepared
71
Inquiries with clear outcomes
booked, handed off, declined, or assigned a next step
| Inquiry | What Struq understood | What Struq ran | What changed | What happens next |
|---|---|---|---|---|
| Website form about peptide therapy | Recent, nonclinical inquiry Clear consultation intent. | Offered an approved consultation time | Consultation booked Patient confirmed. | Confirmation and approved preparation details Within 24 hours. |
| Missed call from an existing contact | Previous inquiry history and a stated callback request | Sent an approved booking option | Consultation scheduled | No further follow-up needed |
| Evening message about GLP-1 support | Genuine interest No booking request, clinical questions remained. | Acknowledged the inquiry and prepared the coordinator context | Clinical handoff created | Authorized staff answers the clinical questions |
| Treatment suitability question | Interested, but licensed judgment required | Prepared the full context and routed it | Licensed response completed | Consultation offered where appropriate |
What changed
Consultation booked
Patient confirmed.
Website form about peptide therapy
Understood
Recent, nonclinical inquiry with consultation intent
Struq ran
Offered an approved consultation time
Next step
Confirmation and approved preparation details
What changed
Consultation scheduled
No further follow-up needed.
Missed call from an existing contact
Understood
Previous inquiry history and a callback request
Struq ran
Sent an approved booking option
Next step
No further follow-up needed
What changed
Clinical handoff created
Clinical questions to authorized staff.
Evening message about GLP-1 support
Understood
Genuine interest, clinical questions remained
Struq ran
Prepared the coordinator context
Next step
Authorized staff answers the clinical questions
What changed
Licensed response completed
Consultation offered where appropriate.
Treatment suitability question
Understood
Interested, but licensed judgment required
Struq ran
Prepared the full context and routed it
Next step
Consultation offered where appropriate
What needs your team
Clinical, treatment, dosing, prescribing, suitability, or other sensitive decisions.
What Struq learned
Patients with clear consultation intent respond better when approved scheduling options appear earlier.
What Struq improves next
Offer approved consultation times earlier for similar inquiries.
What needs your team
Clinical, treatment, dosing, prescribing, suitability, or other sensitive decisions.
What Struq learned
Patients with clear consultation intent respond better when approved scheduling options appear earlier.
What Struq improves next
Offer approved consultation times earlier for similar inquiries.
Illustrative clinic and data. This shows the format and level of detail in the weekly operating record.
How Struq Moves It
Struq treats each inquiry differently based on treatment interest, timing, previous activity, booking intent, clinical boundaries, and when your team is needed.
A prospective patient asked about consultation availability after the clinic closed.
Business result
Consultation booked, or the inquiry is assigned with full context.
A patient called while the team was helping someone else.
Business result
Call recovered, consultation scheduled, or the next action recorded.
A patient asked about availability but did not select a consultation time.
Business result
Consultation booked, inquiry closed, or a clear next step recorded.
A patient asked whether a treatment or program was appropriate for them.
Business result
The right person receives a clear, accountable handoff.
In every one of these paths, clinical and treatment judgment stays with your licensed staff. Struq runs the routine follow-through inside your approved rules.
EXPAND AFTER PROOF
Once the first system is working, Struq can extend the same managed operation into adjacent patient and administrative workflows.
Response and booking
New inquiries, missed calls, routine follow-up, and licensed handoffs.
Consultation readiness
Missing forms, pre-consultation information, and appointment preparation.
Attendance and recovery
Confirmations, rescheduling, no-show follow-up, and uncompleted intake.
Reactivation and ongoing follow-up
Inactive-patient reactivation, membership-renewal follow-up, and recurring-care reminders.
Begin with one treatment category, patient group, or location when that creates faster proof.
Trust and Control
The system operates only within your approved language and authority rules. Clinical, sensitive, or ambiguous questions go to the right person with the relevant context.
Built Around Your Business
Struq works around your current software, team, booking process, and patient journey. Start with one measurable problem and expand only after the first system proves value.
Your software stays
Struq works with the communication, scheduling, CRM, and practice systems already in place where practical.
Your voice stays yours
Patient communication follows your approved language, tone, and standards.
Your team stays in control
Staff remain responsible for relationships, judgment, pricing exceptions, and sensitive conversations.
Clinical judgment stays with licensed staff
Diagnosis, prescribing, dosing, treatment selection, and suitability remain with the clinical team.
Your booking rules stay
Availability, scheduling rules, and approved booking paths remain under clinic control.
Managed after launch
Struq monitors the system, reports what moved, and improves priorities, timing, messaging, and handoffs after launch.
One System First
Struq handles the build, launch, and ongoing operation.
Start with one consultation outcome, prove the value, then expand.
Choose the starting point
Confirm the inquiry source, consultation outcome, and operating boundaries for the first system.
Connect what matters
Bring together the channels, software, rules, and people needed to move the work.
Build around your clinic
Configure the system around your language, priorities, handoffs, and clinical boundaries.
Launch and improve
Begin operation, measure what moves, and start ongoing improvement.
Get the first system scope, success measure, and investment.
Common Questions
No. Struq handles repeatable response and follow-up so your team can focus on patients, judgment, and conversations that require a person.
No. Messaging may be one interface, but Struq reviews the wider inquiry context, prioritizes what matters, runs approved actions, records outcomes, and improves the system through ongoing operation.
The routine path stops and the question goes to the appropriate licensed or authorized team member with the relevant inquiry and conversation context. Diagnosis, prescribing, dosing, treatment selection, and suitability remain with licensed staff.
Yes. Your clinic defines the approved messaging, tone, booking rules, authority levels, escalation paths, and actions that require human review.
Struq is designed to work around the communication, scheduling, CRM, and practice systems already in place where integration is practical. The exact connections and permissions are confirmed during scoping.
Yes. Approved acknowledgment, response, and scheduling steps can run after hours while clinical or sensitive questions remain routed to staff.
The first focused system is designed to launch within 30 days when access, rules, and feedback are available. It can begin with one inquiry source or booking path to reduce complexity and create faster proof.
The first system prioritizes consultations booked, missed calls recovered, clinical handoffs, and inquiries with clear outcomes. Struq then improves priorities, timing, messaging, booking steps, and handoff rules from real results.
Yes. The first system focuses on helping more existing inquiries reach a booked consultation. After that result is working, Struq can expand into approved reactivation, membership follow-up, administrative reminders, and other adjacent workflows.
Get a clear recommendation on the best place to start, what Struq would run, and how the first system would fit around your current clinic.
30 minutes. No prep. Measurable improvement in 60 days, or we keep working at no additional cost.