There is a better way to run your med spa.

Yes, and it is usually where Struq earns its keep. With one med spa you feel it when something slips because you are there. As you add locations the standard stops living in your head and starts living in whatever each front desk remembers that day. Struq runs the same follow up at every location, on the busiest day and the quietest, so your team is not the one holding it together. You see what moved at each site, and where they differ.

No, and it should keep doing that. The difference is what happens next. A campaign goes out once, on a schedule, to everyone the same way. It cannot continue after a patient replies, so “can we look at next month?” lands in an inbox and waits. It cannot notice when nothing happened, so the patient who never rebooked never triggers anything. And it cannot read, so “yes, book me” and “I am not sure about the price” look identical to it. Struq works those three moments, in your voice, and hands anything clinical to your licensed team.

No. Struq handles repeatable response and follow up so your team can focus on patients, judgment, and conversations that require a person.

No. Messaging may be one interface, but Struq reviews the wider inquiry context, prioritizes what matters, runs approved actions, records outcomes, and improves the system through ongoing operation.

Before Struq connects to anything holding patient information, we execute a Business Associate Agreement with your med spa. Your systems are then set up on encrypted, HIPAA-eligible cloud infrastructure covered by a signed BAA, on enterprise AI tiers configured so patient data is not retained or used to train public models, with patient texts and email routed through healthcare-tier channels rather than consumer ones. Nothing patient-facing goes live before that is in place, and we will walk your team or your counsel through the setup in detail.

Keep them on. Built-in AI features answer the moment, and they are worth having. They also stay your team’s job: someone at the clinic sets them up, watches them, and tunes them, and they only see what happens inside that one platform. Struq is accountable for the outcome. It connects the calls, forms, and messages around your platform, decides what moves first, runs the approved step, brings your team in for judgment, and shows you every Monday what changed. PatientNow, Zenoti, Boulevard, and the rest stay in place. Nobody on your staff operates anything.

The routine path stops and the question goes to the appropriate licensed or authorized team member with the relevant inquiry and conversation context. Diagnosis, prescribing, dosing, treatment selection, and suitability remain with authorized staff.

Yes. Your clinic defines the approved messaging, tone, booking rules, direct-booking paths, authority levels, escalation paths, and actions that require human review.

Struq is designed to work around the communication, scheduling, CRM, and clinic systems already in place where integration is practical. The exact connections and permissions are confirmed during scoping.

Yes. Approved acknowledgment, response, and scheduling steps can run after hours while clinical, treatment, pricing, or sensitive questions remain routed to staff.

The first focused system is designed to launch within 30 days when access, rules, and feedback are available. It can begin with one inquiry source or booking path to reduce complexity and create faster proof.

The first system prioritizes aesthetic appointments booked and completed, missed appointments rebooked, missed calls recovered, team handoffs, and inquiries with clear outcomes. Struq then improves priorities, timing, messaging, booking steps, and handoff rules from real results.

Yes. The first system focuses on helping more existing inquiries reach a booked consult or approved treatment appointment. After that result is working, Struq can expand into approved maintenance rebooking, treatment-cycle reminders, membership follow up, patient reactivation, and other adjacent workflows.

Struq does. Your team approves the language and rules and handles the judgment calls. Nobody on your staff monitors, tunes, or maintains the system, and there is no new platform to learn.

Every Monday you see appointments booked and kept, missed calls caught, rebookings, handoffs, and what Struq improves next. If the record doesn't show movement, that conversation is on us.